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Awards Retailer of the Year Award In May 2001, Latrobe Valley Travel was awarded the Victorian Regional Small Retailer Award in the Australian Retailers Association Victoria /Herald Sun Victorian Retailer of the Year competition. The competition encouraged consumers to vote for their favourite retailer in the State. All finalists were mystery shopped in store and over the telephone, with background and ethical checks also being conducted. The award was presented by the Honourable Marsha Thomson, MP, Minister for Consumer Affairs, whose department conducted the mystery shop visits. The Minister said "These awards have provided consumers with an opportunity to say thank you to a business they feel has provided them with excellent customer service." On receiving the award, Latrobe Valley Travel Proprietor, May Sennett, said "To win this award is indeed an honour and one which would not have been possible without the support, dedication and professionalism of my staff. At Latrobe Valley Travel we consider Service to be the secret of our success. We owe our strong repeat customer base to the fact that we take the time to listen to our customers and offer them the best information and advice."
Finalist Best Regional Travel Agent - Victoria In 1998, Latrobe Valley Travel was nomination for and achieved the position of finalist in the AFTA (Australian Federation of Travel Agents) Award for Best Regional Travel Agent of Victoria. Qantas Holidays Excellence Award 1993/94 Australian Pacific Tours Top Achievers Award 1998/99 Winner Winner Winner Winner
A Selection of Our Award Winning Christmas Windows
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